Designers

Professionals Make the Difference!

We are the only firm within 50 miles of New York City that employs a Certified Rug Specialist, and we have 3 on staff!

Our master craftspeople can do almost any type of repair on both antique and contemporary handmade rugs, custom made rugs, machine made rugs such as Karastans, Couristan and broadloom carpet.

Extensive training & background checks Our trustworthy professional technicians receive a level of training that is unmatched in the cleaning industry.

Unmatched history
We have been cleaning & restoring rugs since 1896. Our state of the art facility is the largest in the USA – and we have cleaned over 5 million rugs!

Can you add special stain protectants to my rugs, carpeting and fabric and leather furnishings?

We certainly can! We offer a variety of protectants including Fiber-Guard Ultimate and MicroSeal. These are the finest stain, soil and wear protectants available. Once the stain protection has dried, it is NON-TOXIC & NON-ALLERGENIC. They make vacuuming more effective, allow for more complete stain removal and make future cleaning easier and better. These stain protectants can be applied in our cleaning facility or in your home. An annual maintenance plan is included with the application of a soil protectant. There is NO CHARGE for any spot cleaning service calls while you are covered under this specialty program.

Can you remove pet stains and odors?

Yes, our skilled technicians can remove pet and urine stains to various degrees depending on the age of the stain, the fiber that the rug or carpet is made of, if a soil protectant has been applied, the age of the pet and what steps have been taken to work on the stain. Our washing process and our guaranteed odor removal process is very effective in removing these types of odors completely.

Do you offer rug repair & restoration?

Yes we do! We have a team of 12 highly trained experts skilled in the fine art of rug restoration and repair. Our master craftspeople can do almost any type of repair on both antique and contemporary handmade rugs, custom made rugs, and machine made rugs. We can expertly reweave holes, re-nap worn areas, restore moth damage, repair seams, reduce a rug's size, rewrap the binding on the side, reweave worn or missing fringes, sew on artificial fringes, unravel, and overcast worn fringes and patch holes.

How often should rugs be cleaned?

The frequency of cleaning can vary depending on how much traffic the rug gets. Rugs in entryways, hallways, and eating areas may need cleaning every six months. Rugs in lower traffic areas rugs may only need cleaning every two or three years.

Do you offer a green cleaning process?

We have a great – completely green and chemical free cleaning process – that can be performed in your home or in our cleaning facility and it is called ResponsibleCare. All of the ResponsibleCare cleaning products including Allergy Relief Treatment are hypoallergenic, non-toxic, dye and perfume free, contain no volatile organic compounds (VOC’s), phosphates or other hazardous materials and are biodegradable and environmentally safe. In addition, they are derived from renewable fruit and vegetable seeds. The products are virtually odor free and have been specially formulated for use around people with allergic illnesses and chemical sensitivities. They can be safely and effectively used in homes with children and pets.

How is Rug Renovating different from and better than other rug cleaning companies?

We have our own cleaning and repair facility. It is the largest in the country! We are family owned, 5th generation business, since 1896. We have washed over 5 million rugs for over 500,000 clients. We have 3 Certified Rug Specialists (CRS) on staff and there are only 55 in the country. We offer a 100% Risk Free Guarantee and we make it really easy!

Can other types of stains be removed?

Yes. Most stains can be removed, though results might vary depending on the type of stain and what’s been previously done to the stain. Our expert cleaning technicians take great care to remove stains as best as possible. In addition to having three CRS (Certified Rug Specialists) on staff we also have a Chemical Engineer who can address really difficult stains and color run problems.

What about fragile, old, antique or damaged rugs?

Our expert technicians can safely clean damaged or fragile rugs without causing further damage. Cleaning methods are modified for a specific rug’s needs. All rugs are thoroughly inspected prior to cleaning to ensure any spots of concern are addressed accordingly. These types of rugs are hand cleaned by one of our CRS (Certified Rug Specialists)